Shipping policy

Shipping Policy

We aim to process and deliver your order as efficiently as possible. Please review our shipping policy below.

Order Processing Time  
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

Shipping Timeframes  
Estimated delivery times vary depending on your location:
- Domestic orders: 5–12 business days  
- International orders: 7–21 business days  

Please note that these are estimates and may vary.

Shipping Rates  
We offer flat rate shipping, which is calculated and displayed at checkout.

Order Tracking  
Once your order has been shipped, you will receive a tracking number via email. It may take up to 24–48 hours for tracking updates to appear.

Customs, Duties & Taxes  
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Incorrect Shipping Information  
Customers are responsible for providing accurate shipping details. We are not liable for delays or lost shipments due to incorrect or incomplete addresses.

Shipping Delays  
While we work with reliable shipping partners, we are not responsible for delays caused by shipping carriers, customs clearance, or other factors outside our control.

Lost or Delayed Packages  
If your order is significantly delayed or appears lost, please contact the shipping carrier first. If further assistance is needed, you may reach out to our support team.

Delivery Issues  
If your order arrives damaged or incorrect, please contact us within 10 days of delivery with supporting evidence so we can assist you in line with our refund policy.

If you have any questions regarding shipping, feel free to contact our support team.