Refund Policy

Refund Policy

We are committed to delivering high-quality products. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds  
Refunds are only applicable in cases where the product received is defective, damaged, or incorrect due to an error on our part. We do not offer refunds or exchanges for change of mind, incorrect size selection, or personal preference.

Refund Request Timeframe  
All refund requests must be initiated within 10 days of delivery. Requests submitted after this period will not be accepted.

Return Process  
To initiate a refund, customers must contact our support team with:
- Proof of purchase (order number or receipt)  
- Clear photos or videos showing the defect, damage, or error  

Once the request is reviewed and approved, customers will be provided with return instructions.

Shipping Costs  
Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping method, as we are not responsible for items lost during return transit.

Inspection & Approval  
Returned items will be inspected upon arrival. If the product meets the refund eligibility criteria, the refund will be processed.

Refund Processing  
Approved refunds will be issued to the original payment method within a reasonable timeframe, depending on your payment provider.

Non-Refundable Situations  
- Change of mind  
- Incorrect size or fit  
- Minor variations that do not qualify as defects  
- Failure to initiate the refund process within 10 days  

If you have any questions regarding your order, please contact our support team for assistance.